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AT&T offers winter storm tips for middle Tennesseans

Posted By News Staff On Thursday, January 7, 2010 @ 4:31 am In Business | No Comments

NASHVILLE, Tenn., Jan. 5, 2010 —  With freezing temperatures and an expected forecast of snow across Middle Tennessee this week, AT&T* is providing important communications tips for use before, during and after a storm.

“We realize the important role that communications plays in an emergency situation, and that’s why we have invested millions of dollars to toughen our networks and further bolster our disaster recovery capabilities,” said Gregg Morton, AT&T Tennessee president.

AT&T Winter Storm Tips

Have a family communications plan in place. Designate someone out of the area as a central contact, and make certain that all family members know whom to contact if they become separated. Most important, practice your emergency plan in advance.

Use text messaging. During an emergency situation, text messages will often go through quicker than voice calls because they require less network resources. All of AT&T’s wireless devices are text messaging capable.

Take advantage of weather text-alert programs. AT&T participates in a number of text alert school closing notification programs. AT&T’s customers should check their local news websites to see if weather related text alert programs are available in their area.

Make sure you have a “Winter Storm Phone.” It is a good idea to have a wireless phone on hand and at least one corded (landline) telephone that is not dependent on electricity in case of a power outage. Cordless telephones usually have receivers that require electricity, so they won’t work if you lose your power.

Keep non-emergency calls to a minimum. If there is severe weather, chances are many people will be attempting to place calls to loved ones, friends and business associates.

Program all of your emergency contact numbers and e-mail addresses into your mobile phone. Numbers should include the police department, fire station and hospital, as well as your family members.

Keep your wireless phone’s battery charged at all times. Have an alternative plan to recharge your battery in case of a power outage, such as charging your wireless device by using a car charger or having extra charged mobile phone batteries or disposable mobile phone batteries on hand.

Keep your wireless phone dry. The biggest threat to your device during a storm is water, so keep your equipment safe from the elements by storing it in a baggie or some other type of protective covering.

Track the storm and access weather information on your wireless device. Many homes lose power during severe weather. If you have a wireless device that provides access to the Internet, you can watch weather reports and get regular updates on your phone.

Take advantage of location-based mapping technology. Services such as AT&T Navigator and AT&T FamilyMap can help you avoid traffic congestion from downed trees or power lines, as well as track a family member’s wireless device in case you get separated.

Use your camera phone, take photos — even video clips — of damaged property for your insurance company from your device.

AT&T monitors and maintains its networks 24/7 and conducts readiness drills throughout the year to ensure that the networks and personnel are ready to respond in a moment’s notice.

“We have taken steps to ensure our wireless networks are ready and we’re committed to keeping our Tennessee customers connected to their world, everywhere they live and work, regardless of what Mother Nature may have in mind,” said Jim Thorpe, vice president and general manager for AT&T Mobility and Consumer Markets in Tennessee and Kentucky.

AT&T’s wireless network storm preparations include

  • Adding capacity to the wireless network to accommodate increased call volume.
  • Testing the high-capacity backup batteries located at every cell site.
  • Topping off generators with fuel at cell sites and central and field-level switching facilities.
  • Staging mobile cell sites and portable generators in safe locations for their immediate deployment once a storm has passed.
  • Expanding the number of fixed power generators at our wireless cell sites. These permanent generators are in addition to the battery backup power that we have at every wireless cell site across Tennessee.

AT&T representatives at any of its 39 Tennessee retail store locations can provide additional tips for charging extra cell phone batteries and learning to text.  More information on AT&T’s disaster preparedness can be found at: www.att.com/vitalconnections [1].

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About AT&T

AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries.  It also offers advanced TV services under the AT&T U-verseSM and AT&T │DIRECTVSM brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T’s Yellow Pages and YELLOWPAGES.COM organizations are known for their leadership in directory publishing and advertising sales. In 2009, AT&T again ranked No. 1 in the telecommunications industry on FORTUNE® magazine’s list of the World’s Most Admired Companies. Additional information bout AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com [2].

© 2010 AT&T Intellectual Property. All rights reserved. 3G service not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

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