Washington, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. Ice Cream Dippers recalled due to impact injury hazard by Pampered Chef.
It is illegal to resell or attempt to resell a recalled consumer product.
Product Information
Name of Product: Ice cream dippers
Units: About 20,000
Distributor: The Pampered Chef, of Addison, IL.
Manufacturer: The Zeroll Company, of Fort Pierce, FL.
Hazard: When the liquid-filled ice cream scoop is exposed to warm water, the cap and seal at the end of the scoop handle can fly off with substantial force, posing an impact injury hazard to nearby consumers.
Incidents/Injuries: The Pampered Chef has received 16 reports including damage to kitchen items and six reports of personal injuries including lacerations, bruises and redness caused by caps coming off the base of the handle.
Description: The dippers are metallic gray aluminum with a plastic dome-shaped cap on the base of the handle. “Pampered Chef” is imprinted in the cap. The ice cream dippers measure around seven inches in length. A non-toxic liquid is sealed inside the handle of the product which conducts the heat of your hand to more easily scoop hard ice cream.
Sold by: Pampered Chef consultants and online at www.pamperedchef.com from July 2010 through September 2010 for about $15.00.
Manufactured in: USA
Remedy: Consumers should immediately stop using the recalled ice cream dippers and contact The Pampered Chef for instructions on obtaining a replacement or refund. Consumers can also contact their Pampered Chef consultant for replacement and refund information.
Customer contact: For additional information, contact The Pampered Chef toll-free at 877.917.2433 between 7:00am and 11:00pm CT Monday through Friday and between 8:30am and 4:30pm CT on Saturday or visit the firm’s website at www.pamperedchef.com/recall/cust%20info%20collection.jsp. Consumers can also e-mail The Pampered Chef at productalert@pamperedchef.com
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on www.saferproducts.gov
About the U.S. Consumer Product Safety Commission
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: www.saferproducts.gov, call CPSC’s Hotline at 800.638.2772 or teletypewriter at 800.638.8270 for the hearing impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx.
