Recent Articles
- Vietnam Veterans Candle Light Vigil to Recognize Tennessee Soldiers still missing from the Vietnam War
- Nashville Sounds Homestand Kicks Off Friday
- Fort Campbell 101st Combat Aviation Brigade “Wings of Destiny” Soldiers Return Home
- Land Between the Lakes Golden Pond Planetarium brings back Lasers and Music
- EA Announces Battlefield 4 for Xbox One and PlayStation 4
- NASA’s Cassini Spacecraft data suggests Wild Weather for Saturn’s Moon Titan this Summer
- Nashville Sounds Rally comes up short in 5-4 loss to Tacoma Rainiers
- APSU Track and Field has Two Lady Govs ready for NCAA East Preliminary Championship
- Fort Campbell Blanchfield Army Community Hospital observes Memorial Day
- Austin Peay State University’s 16th Annual APSU Ladies Golf Tournament a success
- Clarksville Parks and Recreation facilities observe Memorial Day Holiday
- APSU Governors Baseball set to begin Second Round of OVC Tournament Thursday
- Clarksville Police take Two Juveniles into Custody for Robbery
- Clarksville-Montgomery County School System gets Grant to Cover Dual Enrollment Costs for STEM Academy, Middle College Students
- Evening Programs Return to LBL’s Golden Pond Planetarium and Observatory
- Clarksville Police Department looking for the whereabouts of John Wesley Carney, III
- Clarksville to hold first-ever Civil War Summer Camp at Fort Defiance Interpretive Center
- Tim Shaw appointed Director of Montgomery County Human Resources
- Fort Campbell Warrior Transition Battalion Soldiers highlighted on Great American Country Memorial Day weekend
- Austin Peay State University Baseball’s Craig Massoni, Tyler Rogers sweep OVC Postseason Awards
Official Sites
- City of Clarksville, TN
- Clarksville Arts & Heritage Development Council
- Clarksville Department of Electricity
- Clarksville Gas and Water Department
- Clarksville Montgomery County School System
- Clarksville Police Department
- Clarksville, Montgomery County Economic Development Council
- Clarksville, TN Ordinances
- Clarksville-Montgomery County Public Library
- Fort Campbell, Ky
- Montgomery County Animal Control
- Montgomery County, Tennessee
- Montgomery County, Tennessee Sheriff's Office
- Parks after Dark
Quick Tips for Managing Business Reputation Online
Clarksville, TN – Learning that one of their customers does not use the internet would astound most businessmen. A company’s webpages, online listings, and social media profiles are the 21st century storefront window of a business.
Business reputation management is, therefore, an essential skill for the modern entrepreneur. So what happens when a customer comes across a negative review, and decides to try your competition instead of buying from you?
Bad news: you lose business! The good news is, there are a few things you can do to avoid this!
Here are some quick tips for managing your business reputation online
- Don’t write false reviews to try to hurt your competition or puff your business! You can severely damage your reputation, and look very foolish to boot!
- Try to promptly and politely respond to reviews. This will demonstrate to readers that you care about customer service and you are listening.
- People use local search sites now, just like people used to use the Yellow Pages. Make sure your business is listed. The more complete your listing is, the more likely you are to get good search result rankings.
- Online reviews are a business intelligence gold mine. Analyze these reviews as well as search statistics available from Google and other search engines to get a better sense of your who your customers are.
Here’s another tip: don’t worry about trying to control everything that is said about your business. Odds are, there’s going to be someone out there who doesn’t like you, your business, your products and services, or some other facet of your business, and they’re going to tell their friends.
Your goal, instead, should be to try to make sure that the over-all online image of your business is more positive than negative. Facebook, Twitter, Yelp!, Citysearch, Urbanspoon and dozens of other websites all could contain information about your business, and you might need a full-time employee just to track and manage them all.
Companies like Reputation.com can help manage your online image.
Executive Legal Professionals offers a service called Foundations with NameGuard that can help you manage your trademark protection and address potential incidents of trademark infringement. Contact ELP today for more information and a no-obligation consultation.
NOTICE: The opinions and ideas expressed in this article are solely the opinions of the author, and may not necessarily reflect the views of the website on which they have been published. Nothing in this article should be construed to be “legal advice.” No attorney-client relationship results from the consumption of this media material. Please contact an attorney if you need legal counsel.
About Noel R. Bagwell, III, Esq. 
Noel R. Bagwell, III, Esq. is an attorney and the founder of Executive Legal Professionals a small business Legal Services firm serving entrepreneurs and businesses in Tennessee. Noel is also the Leader for the Start-Up Entrepreneurship and Small Business Legal Issues Aspects of Practice for the National Center of Preventive Law. A graduate of Cumberland School of Law at Samford University in Birmingham, AL, Noel distinguished himself by earning the 2010 Scholar of Merit award for his academic performance in Economic Analysis of Law. After law school, Noel opened a general practice law firm in Clarksville, near Nashville, Tennessee and soon after founded Executive Legal Professionals to focus on providing ongoing and á la carte legal services to entrepreneurs and businesses for flat monthly rates.
Web Site: http://www.ExecutiveLP.com/
Email:
law@noelbagwell.com
Sections
BusinessTopics
Attorney, Business, Business Reputation, Citysearch, Clarksville TN, Customer Service, Facebook, Google, Lawyer, Legal, Legal Counsel, Prevention, Reputation, Reputation.com, Reviews, Social Media, Trade Dress, Trademark, Twitter, Urbanspoon, Yelp
Archives
Local Community
- Clarksville Community Concert Association
- Clarksville Family Magazine
- Clarksville Kiwanis Club
- Comedy on the Cumberland
- Dunbar Cave State Natural Area
- Friends of Dunbar Cave
- Gateway Chamber Orchestra
- Leadership Clarksville
- Magic at the Museum
- Tennessee Alliance for Progress
- The Customs House Museum
- The Leaf Chronicle
- The Roxy Regional Theatre
Affiliated Web Sites
Comments
You must be logged in to post a comment.
Enter your WordPress.com blog URL
http://.wordpress.com
Proceed