Clarksville, TN Online: News, Opinion, Arts & Entertainment.


BACH announces Fort Campbell TRICARE Service Center to end walk-in admin service

 

Blanchfield Army Hospital - BACH - Fort Campbell KYFort Campbell, KY – Keeping up with the rapidly increasing number of TRICARE beneficiaries who most often turn to a laptop or cell phone when they have questions, walk-in service at Fort Campbell’s TRICARE Service Center will no longer be available as of April 1st. Find out more at www.tricare.mil/TSC .

TRICARE beneficiaries seen in the Fort Campbell local network and patients at Blanchfield Army Community Hospital will still have a wide variety of secure, electronic customer service options available through www.tricare.mil . The new “I want to …” feature puts everything beneficiaries want to do online right on the front page of www.tricare.mil.

When walk-in service ends April 1st, beneficiaries who want get personal assistance can call Humana Military at 1.800.444.5445 for enrollment and benefit help. All health care, pharmacy, dental and claims contact information is located at www.tricare.mil/contactus.

Beneficiaries can get 24/7 TRICARE benefit information at www.tricare.mil, and make enrollment and primary care manager changes, and more online at www.tricare.mil/enrollment.

Rather than driving to an installation TSC, TRICARE beneficiaries can even combine high-tech with low-tech by downloading health care forms online and sending them in the old fashion way, through the U.S. mail – at a cost of less than 50 cents.

Walk-in customer service is also the most expensive possible customer service option. By eliminating walk-in customer service at TSCs, the Department of Defense will significantly reduce costs. The change does not affect TRICARE benefits or health care delivery.

Local TRICARE beneficiaries may go to the Humana Military website at www.humana-military.com to review TRICARE plans; enroll; receive health and wellness information and to receive other informative tools and resources.


Sections

News

Topics

, , , , , , ,

Comments

You must be logged in to post a comment.


Personal Controls

Archives