Topic: Call Center

Tanner applauds announcement of new Social Security call center in West TN

June 23, 2009 |

175 local employees will help beneficiaries nationwide

UNION CITY – U.S. Rep. John Tanner applauded Monday’s announcement that Jackson will be home to a new teleservice center to process calls from Social Security beneficiaries nationwide. The Jackson teleservice center will employ about 175 Tennessee workers.

“This will be the first new Social Security teleservice center in more than a decade, and it will be a major benefit to our area’s economic development,” said Tanner, Chairman of the Ways and Means Subcommittee on Social Security. “Tennessee workers will now be on the front line to help Social Security beneficiaries from Tennessee and across the country seeking assistance with this important program.”

Tanner joined Michael J. Astrue, Commissioner of Social Security, when he made the announcement Monday in Union City. They also toured the Union City Social Security Office, which recently moved to a new facility after 36 years of operations. The Union City office serves more than 73,000 Social Security beneficiaries in Lake, Obion and Weakley counties. «Read the rest of this article»

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