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Hewlett-Packard Recalls Fax Machines Due to Fire and Burn Hazards

 

U.S. Consumer Product Safety CommissionWashington, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. Hewlett-Packard (HP) fax machines model 1040 and 1050 have been recalled due to fire and burn hazards.

It is illegal to resell or attempt to resell a recalled consumer product.

HP Fax 1040 recalled due to fire and burn hazards.

HP Fax 1040 recalled due to fire and burn hazards.

Product Information

Name of Product: HP fax 1040 and 1050 machines

Units: About 928,000 in the U.S. and 240,000 in Canada and Mexico

Importer: Hewlett-Packard Co., of Palo Alto, CA.

Hazard: The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.

Incidents/Injuries: Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer’s finger. Six incidents were reported in the U.S. and one in Canada.

Description: This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.

Sold at: Electronics, computer and camera stores nationwide, and online at www.shopping.hp.com and other websites from November 2004 through December 2011 for between $90.00 and $120.00. Some of the recalled fax machines were replacement units for a previous recall involving HP fax model 1010 in June 2008.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.

Consumer Contact: For additional information, contact HP toll-free at 888.654.9296 between 6:00am and 6:00pm MT Monday through Friday, or visit the firm’s website at http://www.hp.com/go/faxrecall/US-en

HP Fax 1050 recalled due to fire and burn hazards.

HP Fax 1050 recalled due to fire and burn hazards.

 

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on www.saferproducts.gov

CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.

To report a dangerous product or a product-related injury, go online to: www.saferproducts.gov, call CPSC’s Hotline at 800.638.2772 or teletypewriter at 800.638.8270 for the hearing impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx.


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