Clarksville, TN – The Clarksville-Montgomery County School System this evening contacted its 4,000 employees and 31,000 students to let them know that school administrators were continuing to make headway in the aftermath of a data hacking incident.
Employees and parents received an automated call Wednesday evening to let them know the most up-to-date information regarding the hacking crime that took place and was reported to 911 on Sunday.“We want to keep parents and employees as up to date as possible with accurate information,” said Schools Director Mike Harris. This will have been the fourth automated phone and email message sent to stakeholders since the school system discovered the full extent of the crime on Monday.
The school system has retained an expert in managing data and information theft who will perform a comprehensive investigation into what has been compromised.
“We want to be completely thorough in this process,” Harris noted, adding that all information will be shared with the Tennessee and Federal Bureaus of Investigation’s Cyber Crime task force. The system also retained a consultant who will assist in notifications when there is a confirmed and all-encompassing list of employees and students whose data was accessed.
“We understand and share everyone’s frustrations,” Harris said. “However, we are committed to doing everything within our means to provide those whose data was accessed with accurate information with which we can move forward; and, we will continue to provide those affected with updates.”
The school system continues to stress that parents of current and former CMCSS students and school system employees, current and former, take it upon themselves to seek credit protection through one of the three credit bureaus. The coverage is free for 90 days. Meanwhile, the school system’s website and mainframe will remain down until the consultant recommends otherwise.