November 3rd, 2016
Clarksville, TN – CDE Lightband is reminding customers to be on alert for scammers who contact them threatening to disconnect electric service if payment is not made upon demand.
These scammers are currently targeting CDE Lightband business customers and have the ability to “spoof” or alter the name and phone number on caller ID to show as CDE Lightband.
CDE Lightband does not make phone calls to solicit payments. A safe way to avoid this scam is to call CDE Lightband at 931.648.8151 to determine account status.
Customers can also view their billing and payment history on the CDE Lightband Web site at www.cdelightband.com under My Account.
Tips to Protect Yourself from a Scam
- If someone calls threatening to shut off your power if you don’t pay, hang up, this is a scam.
- Call CDE Lightband at 931-648-8151 to report the scam and check your account.
- If you think you’ve been scammed, contact the local police.
- Never give personal or financial information to an unsolicited caller.
About CDE Lightband
CDE Lightband is a municipally-owned public power and broadband service provider serving 67,000 electric and 19,000 broadband customers with the city limits of Clarksville, TN.
CDE Lightband provides reliable utilities delivered at the speed of light. Our service area, consisting of 100 square miles within the municipal boundaries, includes 892 miles of power lines and 960 miles of fiber optic cable.
Our world-class Fiber Optic Network keeps electric costs low and allows us to deliver exceptional products and constant innovation. The network provides savings of over $1 million annually in operating costs and provides over $5 million annually in income for electrical grid improvements that result in half as many large scale power outages compared to peer cities.
Additionally, access to our network increases home values by 3% or an average of over $5,000, according to the Fiber to the Home Council. Based in large part on access to the superior digital products provided by CDE Lightband, Clarksville has been designated a first 50 “Next Century City.”
CDE Lightband offers Electricity, Internet, Digital TV and Telephone services with blazing fast speed and superior performance … with the additional convenience of 24/7 local support and bundling all your utilities into a single bill.
Our staff includes 200 full-time employees, a management team with over 100 years of combined industry expertise and governance provided by a board of five local business leaders.
For more information, visit their website at www.cdelightband.com
