City of Clarksville
April 14th-20th is National Public Safety Telecommunicators Week
Clarksville, TN – Clarksville Mayor Joe Pitts and Montgomery County Mayor Jim Durrett have proclaimed April 14th-20th as National Public Safety Telecommunicators Week in Clarksville-Montgomery County to honor of the men and women of the E-911 Center whose diligence and professionalism keep the community safe.
E-911 Center dispatchers in Clarksville-Montgomery County, also known as dispatchers, are on the job 24 hours a day, 365 days a year. They are the first point of contact for people who need emergency services, and they provide a voice of reason and comfort for people who need help.
“I think we should call this National Heroes Week, because of the fine work our dispatchers do as the first line of contact to get emergency responders on their way,” Mayor Durrett said.
Brian Hitchcock, E-911 Center Director, said the center’s telecommunications professionals have a great track record of success despite handling a large volume of contacts. In 2018, for example, the Clarksville-Montgomery County dispatchers processed more than 332,000 calls.
In the proclamation, Mayors Pitts and Durrett note that “Public Safety Telecommunicators are the first and most critical contact that citizens have with emergency services and are the single vital link with police officers, EMS personnel and firefighters.”
Along with Clarksville Police Chief Al Ansley and Director Hitchcock, the mayors presented plaques to two dispatchers — Ashley Arrington and Benjamin Tribbett — who were chosen by their peers at the E-911 Center to receive 2019 Co-Workers of the Year Awards.
