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Clarksville Gas and Water’s Online and Pay-By-Phone Bill Payment access will be down temporarily for system updates
Posted By Clarksville Online News Staff On Wednesday, April 24, 2019 @ 4:31 pm In News | No Comments
Clarksville, TN – The Clarksville Gas and Water Department online customer account access, WebConnect, and pay-by-phone bill payment feature, Utility Billing Line, will be temporarily down Sunday, April 28th, 2019 from 4:00am until approximately 7:00am for standard service system updates by the provider.
Routine system updates are necessary and important for security and to optimize system performance.
Customer service center payment drop off boxes located at 2015 Fort Campbell Boulevard and 2215 Madison Street are available around the clock for bill payment deposit.
The Gas and Water main phone line, 931.645.7400, and the emergency after-hours number, 931.645.0116, will be operational for gas, water or sewer emergency calls.
Customers are priority one at Gas and Water and their patience and understanding during the necessary system updates is appreciated.
Clarksville Gas and Water is proud to safely and efficiently deliver natural gas, water and sewer services to the citizens of Clarksville-Montgomery County by a courteous and professional team of knowledgeable employees.
Natural gas service is also provided to Robertson and Cheatham counties in Tennessee, Christian and Todd counties in Kentucky and to the Fort Campbell, Kentucky military installation.
CGW is also home to the City Engineering Office that provides expert design and support for water and sewer system capital improvement projects.
Clarksville Gas and Water Department’s main office is located at 2215 Madison Street, Clarksville, Tennessee. The phone is 931.645.7400. Hours are 8:00am-4:30pm Monday-Friday.
For an emergency after hours, call 931.645.0116, 4:30pm-8:00am Weekends and Holidays.
For more information about Clarksville Gas and Water, visit their website at www.clarksvillegw.com 
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