Washington, D.C. – The National Highway Traffic Safety Administration (NHTSA) reports that Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Ford Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Recall Information
Manufacturer: Ford Motor Company
NHTSA Campaign Number: 20V072000
Components: Suspension
Potential Number of Units Affected: 211,207
| Make | Model | Year |
| Ford | Flex | 2013-2018 |
| Ford | Taurus | 2013-2018 |
| Lincoln | MKT | 2013-2018 |
Summary
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners will be notified about the recall beginning March 2nd, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be in summer of 2020. Owners may contact Ford customer service at 1.866.436.7332 or Lincoln customer service at 1.800.521.4140. Ford’s number for this recall is 20S04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to www.safercar.gov
