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Topic: Joint Outpatient Experience Survey

BACH announces Patient Feedback Survey name changes, streamlined across all services

 

Blanchfield Army Hospital - BACH - Fort Campbell KYFort Campbell, KY – The Military Health System is rolling out a unified outpatient survey system. The Joint Outpatient Experience Survey (JOES) is a single survey for all military treatment facilities across all services.

JOES will combine and standardize methods used by the Army, Navy, Air Force and Defense Health Agency/National Capital Region to learn about beneficiary health care experiences with the goal of making them better.

U.S. Air Force Staff Sgt. Alecia Peel-Thompson, 18th Medical Operations Squadron aerospace medical technician, checks the blood pressure of a patient. The Joint Outpatient Experience Survey will combine patient surveys used by the services to learn about beneficiary health care experiences with the goal of making them better. (U.S. Air Force Naoto Anazawa)

U.S. Air Force Staff Sgt. Alecia Peel-Thompson, 18th Medical Operations Squadron aerospace medical technician, checks the blood pressure of a patient. The Joint Outpatient Experience Survey will combine patient surveys used by the services to learn about beneficiary health care experiences with the goal of making them better. (U.S. Air Force Naoto Anazawa)

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