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Topic: TracFone
Consumer Reports Cell-Phone Service Ratings shows Sprint at the Bottom
January 2, 2014 | 
Smaller Providers of No-contract and Prepaid Service Continue to Rate High; Seven Ways to cut Phone Costs
Yonkers, NY – Sprint is now the lowest-Rated carrier in Consumer Reports’ latest annual cell-phone service Ratings, based on a survey of 58,399 subscribers by the Consumer Reports National Research Center.
While it trailed only Verizon in overall customer satisfaction among the major carriers in last year’s ratings, Sprint received dismal marks this year for value, voice, text and 4G reliability. «Read the rest of this article»
Tennessee Bureau of Investigation arrests Robertson County Woman for Tracfone Phone Card Scheme in Walmart
Nashville, TN – The Tennessee Bureau of Investigation today arrested a Robertson County woman after an investigation revealed that she was running a scheme involving Wal-Mart and Straightalk phone cards resulting in her stealing more than $200,000.
Last month, the Robertson County grand jury indicted 21-year-old Alexandrea Petty, of Springfield Tennessee, on one count of theft over $60,000.
«Read the rest of this article»
Verizon Leads Among Major Carriers In Latest Consumer Reports Cell-Phone Service Ratings
AT&T is Among the Lower-rated, but 4G Service is a Bright Spot
Yonkers, NY – Verizon Wireless was the highest-Rated major carrier in Consumer Reports’ annual cell-phone service Ratings, based on a survey of 63,253 subscribers by the Consumer Reports National Research Center.
Of the four major U.S. national cell-phone standard service providers, Verizon Wireless led the pack, receiving favorable scores for voice and data service quality, and also for support attributes like staff knowledge and resolution of issues. Sprint, T-Mobile, and AT&T each received mostly middling to low marks, particularly for voice and text service quality. «Read the rest of this article»
Smaller Cellphone Carriers Top Verizon, Sprint, T-Mobile and AT&T
Consumer Cellular and U.S. Cellular Sit Atop the New Consumer Reports Cell Service Provider Ratings; AT&T Remains at the Bottom
Yonkers, NY – When it comes to cell-phone carriers smaller may be better, according to a new satisfaction survey of Consumer Reports online subscribers. At the top of the Ratings for standard service providers were Consumer Cellular, a national carrier that uses AT&T’s network, and U.S. Cellular, which operates in just over half the United States.
Credo, which offers service to much of the country on Sprint’s network, also bested the major carriers. AT&T, America’s second-largest carrier, again found itself at the bottom of the Ratings. «Read the rest of this article»
AT&T Named worst cell-phone Service Provider
U.S. Cellular Surpasses Former Top Provider Verizon Wireless;
January Report Also Features Tips for Avoiding Bill Shock
Yonkers, NY – AT&T is now the worst-rated cell-phone service carrier according to a new survey of Consumer Reports readers. U.S. Cellular, a regional carrier that provides service in 26 states, beat out the long-standing top provider Verizon Wireless with outstanding marks for value, voice service and customer support. The full article also features carrier Ratings in 23 metropolitan markets and is in the January 2011 issue of Consumer Reports and at www.ConsumerReports.org.
In this year’s version of an annual Consumer Reports survey on cell-phone carriers, more than 58,000 ConsumerReports.org subscribers weighed in about their service and customer support experiences with contract and no-contract providers. «Read the rest of this article»
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