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Wednesday, May 25, 2022
HomeNewsCDE Lightband working hard to repair Fiber, Restore Broadband

CDE Lightband working hard to repair Fiber, Restore Broadband

Clarksville Department of Electricity - CDE - CDE LightbandClarksville, TN – CDE Lightband reports the mainline has been repaired on Nicole Road and Thrush Drive with a few customers still affected by individual issues. There are still other areas across town experiencing mainline damage on top of individual broadband issues.

Crews working on repairing Fiber in Clarksville.
Crews working on repairing Fiber in Clarksville.

As CDE continues to work the known areas, CDE wants to make sure we have not overlooked any broadband trouble tickets.

Those who have not received an update prior to today please reach out to our broadband department at 931.648.8151 option 4 or report your issue here www.cdelightband.com/get-support/

Our goal is to get those who are still experiencing issues with broadband to notify us (omitting those who we’ve spoken to recently or more than once). CDE wants to make sure all issues have been reported so we can continue to work through them and get everyone restored.

Customers needing storm debris pickup including limbs cut from downed trees can move the debris to the curb so the Clarksville Street Department can pick that up. Otherwise, customers may want to contact their homeowner/renters insurance company.

About CDE Lightband

CDE Lightband Customer ServiceCDE Lightband is a municipally-owned public power and broadband service provider serving 70,000 electric and 22,000 broadband customers with the city limits of Clarksville, TN.

CDE Lightband provides reliable utilities delivered at the speed of light. Our service area, consisting of 100 square miles within the municipal boundaries, includes 892 miles of power lines and 960 miles of fiber optic cable.

Our world-class Fiber Optic Network keeps electric costs low and allows us to deliver exceptional products and constant innovation. The network provides savings of over $1 million annually in operating costs and provides over $5 million annually in income for electrical grid improvements that result in half as many large scale power outages compared to peer cities.

Additionally, access to our network increases home values by 3% or an average of over $5,000, according to the Fiber to the Home Council. Based in large part on access to the superior digital products provided by CDE Lightband, Clarksville has been designated a first 50 “Next Century City.”

CDE Lightband offers Electricity, Internet, Digital TV and Telephone services with blazing fast speed and superior performance … with the additional convenience of 24/7 local support and bundling all your utilities into a single bill.

Our staff includes 200 full-time employees, a management team with over 100 years of combined industry expertise and governance provided by a board of five local business leaders.

For more information, visit their website at www.cdelightband.com


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