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Topic: Consumer Reports

Consumer Reports Car Repair Satisfaction Survey shows Independent Shops Outshine Dealership Repair Centers


Over Three-quarters of customers that haggled were successful in negotiating a discount.

Consumer ReportsYonkers, NY – Consumer Reports latest survey of repair service satisfaction found the odds are consumers will be more satisfied with an independent repair shop than with a franchised new-car dealership.

The one automaker that outscored the independent shops was the electric carmaker Tesla, which earned high praise for its on-time repairs, courtesy, price, quality, and overall satisfaction. But part of Tesla’s current success might be because it’s new to the market, and it has a relatively small number of customers to satisfy compared with the established luxury brands. «Read the rest of this article»

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Tests by Consumer Reports reveal Faster Appliances that can Save Consumers more than Two Hours a Day


CR survey reveals some consumers willing to pay more for speed

Consumer ReportsYonkers, NY – Time is a precious commodity—so much so, it seems, that Americans are willing to spend a little more on faster household appliances, according to a recent Consumer Reports survey of more than 4,000 readers.

The survey found that about one-quarter of dishwasher, washer, and dryer owners said they’d pay extra for speedier appliances, and about one-third of that group said they would pay an extra $100.00 or more. The full report, “Life in the Fast Lane,” is featured in the February 2015 issue of Consumer Reports and is available at «Read the rest of this article»

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Consumer Reports’ Survey shows Americans Mistaken About Safety and Effectiveness of Weight-Loss Supplements


New Test Results for Treadmills and Ellipticals Finds Many Home Machines Add Features and Connectivity Trying to Replicate a Personal Trainer

Consumer ReportsYonkers, NY – With the New Year many Americans use this milestone to start a new diet or exercise regimen.

But a new survey from Consumer Reports finds that as many as one in four consumers try to shortcut the process with the use of weight-loss supplements. «Read the rest of this article»

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ShopSmart gives tips on Spending Smart when Organizing


Decluttering essentials to splurge or skimp on and ones to skip

ShopSmart MagazineYonkers, NY – With so many organizers on the market, deciding which ones to splurge or skimp on, or those to skip entirely, can be more challenging than actually organizing.

The March 2015 issue of ShopSmart, from Consumer Reports, highlights 21 essentials to help declutter every room – and identifies organizing items worth spending on, when to save, and six money-wasting products to avoid. «Read the rest of this article»

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Consumer Reports Names Toyota Camry Hybrid Best New-Car Value in Annual Rankings


Jeep Wrangler Unlimited, Fiat 500L, Mercedes-Benz S500 ranked lowest

Consumer ReportsYonkers, NY – The Toyota Camry Hybrid is the best overall value for the automotive dollar according to Consumer Reports’ 2014 Annual New-Car Value Rankings.

Consumer Reports calculated that the Camry Hybrid earned the highest value score of 2.01, which indicates consumer dollars go about twice as far with this car than they do with the average-value car.

2014 Toyota Camry Hybrid

2014 Toyota Camry Hybrid

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ShopSmart releases their Best and Worst Products of 2014


The winners and losers from the products tested in 2014

ShopSmart MagazineYonkers, NY – Not every product lives up to its claims, and others sometimes exceed expectations.

The January 2015 issue of ShopSmart, from Consumer Reports, spotlights the best of the best tested this year which includes more than 45 products in these seven categories: food and wine; cooking, food prep & storage; cleaning; home improvement; beauty, health, and fitness; electronics; and cars.

2014 ShopSmart - Best and Worst Products of the Year «Read the rest of this article»

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ShopSmart gives Guide to Saving Big with Beauty Product Swaps


Tips for buying primo makeup and skin-care products at drugstore prices

ShopSmart MagazineYonkers, NY – The price of beauty products can get ugly, but ShopSmart, from Consumer Reports, found that shoppers don’t always have to shell out big bucks for products comparable to brand-name items

In its December 2014 issue, ShopSmart experts scoured the beauty aisles of department stores, drugstores and boutiques to find high-priced products shoppers can swap out to save big. «Read the rest of this article»

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Consumer Reports releases Annual Naughty and Nice List Of Company Policies and Practices


CVS, Discover, and JetBlue among those that make CR’s “Nice” List;, Victoria’s Secret, and Spirit Airlines join others who earned lumps of coal

Consumer ReportsYonkers, NY – Consumer Reports today unveiled its fifth annual Naughty & Nice List of company policies and practices.

The list includes retailers, airlines, telecomm companies, and others that have been dinged for hidden or annoying fees, stingy return policies, and bad behavior, or lauded for transparency, generosity, and generally making consumers’ lives easier. «Read the rest of this article»

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Consumer Reports lays down the facts about Gluten


CR survey finds 63% of Americans believe a gluten-free diet would improve physical or mental health—but cutting gluten isn’t always more nutritious or better for most people

Consumer ReportsYonkers, NY – Gluten, a protein found in wheat, barley, and rye, has become the latest dietary villain, blamed for everything from forgetfulness to joint pain to weight gain.  But Consumer Reports (CR) is shedding light on common misconceptions about going gluten-free.

The report points out that a gluten-free claim doesn’t mean the product is necessarily more nutritious, it may actually be less so; that consumers may increase their exposure to arsenic by going gluten-free, and a gluten-free diet might cause weight gain—not weight loss. And, most gluten-free foods cost more than their regular counterparts. «Read the rest of this article»

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Consumer Reports Holiday Poll Finds Spirits High, Amid Concerns about Overspending and Debt


Seven percent of Americans still paying off last year’s holiday debt

Consumer ReportsYonkers, NY – A majority of Americans say they’re looking forward to the winter holidays with a quarter of respondents “really looking forward” to the season’s greetings, but most don’t plan to break the bank this year, according to Consumer Reports’ first holiday poll.

Consumer Reports’ poll found 62 percent of respondents are excited about the coming of the winter holidays, while only one in 10 of those surveyed have caught the holiday humbug and said they’re not at all energized about this festive time of year. «Read the rest of this article»

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