Instructions for Returning Glasses Will be Posted on Company’s Web Site
Oak Brook, IL — In collaboration with the Consumer Product Safety Commission (CPSC), and as a precautionary measure, McDonald’s USA today issued a voluntary recall of its four Shrek Forever After(TM) glasses recently offered in its U.S. restaurants. Customers should stop using the glasses and visit www.mcdonalds.com/glasses beginning June 8th for instructions on how to return them and get a refund.
McDonald’s safety standards are among the highest in the industry and the company has a strong track record. To be clear, the glassware was evaluated by an independent third-party laboratory which is accredited by the CPSC, and determined to be in compliance with all applicable federal and state requirements at the time of manufacture and distribution. However, in light of the CPSC’s evolving assessment of standards for cadmium in consumer products, McDonald’s determined in an abundance of caution that a voluntary recall of the Shrek Forever After glasses is appropriate.
“When the U.S. Consumer Product Safety Commission approached McDonald’s about cadmium in their current movie-themed drinking glasses, the company responded quickly, agreed to cooperate fully and acted on the side of caution,” said Scott Wolfson, Director of the Office of Information and Public Affairs, CPSC. “The glasses have far less cadmium than the children’s metal jewelry that CPSC has previously recalled.”
McDonald’s has a longstanding, cooperative relationship with the CPSC, and continues to follow their lead as testing protocols and new scientific information becomes available.
The Shrek Forever After glassware was offered in four glass designs at McDonald’s restaurants beginning May 21st. The four glass designs include Puss n’ Boots, Shrek, Princess Fiona and Donkey. Customers can get instructions to return the glasses and request a refund by visiting www.mcdonalds.com/glasses beginning June 8th. Customers can also call McDonald’s toll-free number at 1-800-244-6227. Previous McDonald’s promotional glassware is not involved in the recall.
McDonald’s USA, LLC, is the leading foodservice provider in the United States serving a variety of wholesome foods made from quality ingredients to more than 26 million customers every day. Nearly 90 percent of McDonald’s 14,000 U.S. restaurants are independently owned and operated by local business men and women. Customers can log online for free at any of the 11,000 participating Wi-Fi enabled McDonald’s U.S. restaurants. For more information, visit www.mcdonalds.com, or follow us on Twitter (@McDonalds) and Facebook (www.Facebook.com/McDonalds) for updates on our business, promotions and products.