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Topic: 911 Center

Montgomery County 911 Systems is Down

 

Montgomery County Government TennesseeMontgomery County, TN – The Montgomery County 911 system and the non-emergency number is down due to the AT&T outage caused by the car bombing in Downtown Nashville this morning.

If an emergency response is needed, please call 931.648.5702.

Phone Outage

 

 

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Clarksville Police Department holds First Responder Program for Homeschoolers

 

Clarksville Police Department - CPDClarksville, TN – Clarksville Police Department hosted a pilot First responder program specifically for the homeschool community at CPD’s Training Facility, Tuesday, December 17th, 2019.

Our Community Relations Unit discovered while being involved in other community related events, that Clarksville-Montgomery County has a large homeschool population which may not have an opportunity to interact with first responders through the course of their studies.

Clarksville Police Department's First Responder Safety Program for Home Schoolers a Resounding Success. (Mike Rios, Clarksville Fire Rescue)

Clarksville Police Department’s First Responder Safety Program for Home Schoolers a Resounding Success. (Mike Rios, Clarksville Fire Rescue)

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Clarksville-Montgomery County 911 service maybe affected by down server

 

Clarksville Police Department - CPDClarksville, TN – The Clarksville Police Department reports that the local 911 in Clarksville-Montgomery County was notified by the National 911 Operations Center that a server is down in Montgomery County.

This may affect the ability of some phone carriers to utilize the 911 emergency number service.  

Limited 911 service possible in Clarksville-Montgomery County due to down server.

Limited 911 service possible in Clarksville-Montgomery County due to down server.

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First 911 call center connects to Tennessee’s Next Generation 911 Network

 

Tennessee Department of Commerce and InsuranceNashville, TN – Tennessee’s Next Generation 911 (NG911) network has been connected to its first 911 call center. The initial connection, in Brentwood Tennessee, begins a process that will connect 911 centers across the state to one of the nation’s first statewide, Internet Protocol (IP)-enabled 911 networks.

“This is digital 911,” said Tennessee Emergency Communications Board (TECB) Chair Randy Porter. “It’s a major stepping stone toward a state-of-the-art network that will improve public safety. NG911 will replace the analog network and increase the reliability of the 911 system. The statewide deployment will provide all Tennessee citizens with a more responsive emergency communications system that will offer improved function in the case of disaster.” «Read the rest of this article»

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State’s Emergency Communications System clears 1st update phase

 

NG911 move to digital will mean more reliable service for Tennesseans

Tennessee Division of Consumer AffairsNashville, TN – The Tennessee Emergency Communications Board (TECB) announced today that the first phase of the state’s conversion to Next Generation 911 (NG911) is complete. The core infrastructure that will allow individual 911 centers to connect to NG911 has been built and is ready for testing.

“The completion of Phase I of the NG911 project is a significant milestone,” said TECB Chair Randy Porter. “We want to thank our partners at AT&T and TCS for their efficient and effective work. We’re now ready to test the core and move forward with the next phase – connecting local 911 centers to the core.” «Read the rest of this article»

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Officers Help Rescue a Family after Trees Collapse on Top of the Trailer

 

Clarksville Police DepartmentClarksville, TN – On April 20th, 2011, around 12:52am, the 911 Center received a desperate plea for help by a family after two trees fell onto their home at 1946 Batts Lane.

The caller, Sarah Kline, told the 911 call taker that a tree had fallen on the trailer and it collapsed, the roof was on top of her, she was bleeding, her eleven year old daughter and nine year old son were in the house, and they were all trapped.

Two trees fell down on this trailer located on Batts Lane. (Photo by Jim Knoll-CPD)

Two trees fell down on this trailer located on Batts Lane. (Photo by Jim Knoll-CPD)

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City Storm Update

 

City of ClarksvilleClarksville, TN – No injuries were reported as of 3:00am Wednesday in Montgomery County following a strong storm that swept across the area, damaging homes and downing trees and power lines.

A line of thunderstorms hit the Clarksville area just before 1:00am with high winds and heavy rain. One weather observer in the Woodlawn area reported a wind gust of 82 mph.

Early on 911 calls were received that two mobile homes had collapsed; one on Batts Lane and the other on Birch Road where a mother and her baby were trapped inside for about 30 minutes until emergency workers were able to free them. «Read the rest of this article»

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911 Board adds training requirements for missing-children calls

 

Tennessee Department of Commerce and InsuranceNashville, TN – The Tennessee Emergency Communications Board (TECB) voted at its February meeting to add new training requirements for calls related to missing and exploited children for 911 dispatchers. The Board voted to add five hours of training for all new dispatchers and two hours of continuing education every two years – both specifically focused on handling calls about missing or exploited children.

“A call about a missing child is one of the most critical calls that come into a 911 center,” said TECB Chair Randy Porter. “When these calls are taken, the call-taker should have every available resource to handle it correctly. These new training requirements will ensure that dispatchers in Tennessee are properly trained and prepared to handle these calls.” «Read the rest of this article»

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911 Center and Clarksville Police responding to weather related calls

 

Clarksville Police DepartmentClarksville, TN – The 911 Center and law enforcement were kept busy with the quickly accumulating snow in Clarksville. The roads started to become very hazardous as the wet snow hit the ground, rapidly creating icy spots along with large amounts of slush on the road. The side streets went from bad to worse in a short period of time.

In the time frame from 10:00am – 3:00pm, the 911 Center fielded approximately 370 weather related calls. Law enforcement responded to about 59 non-injury accidents, 11 injury accidents, and 14 motorist assists.

The driver was slowly dring down Jefferson Street and slid off the roadway, flipped onto the roof and landed in the parking lot of a business at Jefferson Street and North 1st Street. The 31 year old driver was uninjured. (Photo by Jim Knoll-CPD)

The driver was slowly dring down Jefferson Street and slid off the roadway, flipped onto the roof and landed in the parking lot of a business at Jefferson Street and North 1st Street. The 31 year old driver was uninjured. (Photo by Jim Knoll-CPD)

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Man Charged After Leaving Two Children Alone

 

Clarksville Police DepartmentOn September 22, 2010, around 1:24am, Police responded to an alarm activation at 239 Montcrest drive. The alarm company told the 911 Center they tried to contact the residents through a two way radio and could hear a child crying, but could not get anyone to answer. 

When officers arrived there was a five year old girl inside of the house who told officers that her father was not home. The officers tried to get inside of the house, but, initially, the child was unable to unlock the deadbolt on the door. Finally, the five year old was able to let officers in the house.

Rodney Ridgeway

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