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Topic: RelayHealth
Fort Campbell’s Blanchfield Army Community Hospital implements new call distribution system
November 4, 2014 | 
Introduces user-friendly, convenience features
Fort Campbell, KY – Blanchfield Army Community Hospital’s new call distribution system will launch at noon Wednesday, giving callers a host of new convenience features to minimize their time on the phone.
Among the new features, callers will receive an option for call returns without losing their place in line. If this option is chosen, callers key their phone number into the system and it will automatically return calls in the order they were received by identifying the caller’s place in the calling queue. «Read the rest of this article»
Fort Campbell’s Blanchfield Army Community Hospital pediatric clinic moves while undergoing renovation
Fort Campbell, KY – Blanchfield Army Community Hospital’s Young Eagle Medical Home will move Aug. 18 to the modular buildings off the Bastogne Avenue entrance of the hospital. Young Eagle Medical Home patients with acute medical needs August 18th will be provided care by the Blackhawk Team in the Air Assault Medical Home. All Young Eagle Medical Home patients will begin receiving their care August 19th in Building T9169, which is off Bastogne Avenue just inside the hospital entrance.
“Construction is necessary to meet the requirements of the Patient-Centered Medical Home model of care we offer our community. With the current structure of the hospital’s clinics operating in a building constructed in the late 70s, we must continue to renovate in order to meet the medical needs of our community today,” said hospital commander Col. George N. Appenzeller. «Read the rest of this article»
Fort Campbell’s Blanchfield Army Community Hospital working on addressing Appointment Line concerns
Fort Campbell, KY – Blanchfield Army Community Hospital leaders are aware that some patients calling the Appointment Line may be experiencing longer than normal wait times and dropped calls.
“We appreciate our patients providing feedback to us about experiencing dropped calls and longer than normal wait times in using our Appointment Line,” said BACH Commander Col. George N. Appenzeller. “Patient feedback lets us know what we are doing well and helps us find areas where we can improve,” said Appenzeller. «Read the rest of this article»
Fort Campbell’s Blanchfield Army Community Hospital observes Independence Day
Fort Campbell, KY – In honor of the national observance of Independence Day, Blanchfield Army Community Hospital (BACH) personnel will observe the federal holiday Friday, July 4th, therefore all clinics and pharmacies will be closed.
Hospital staff members will continue to provide acute and emergency medical care 24 hours a day, seven days a week through the Emergency Center and Inpatient Services. «Read the rest of this article»
Fort Campbell’s Blanchfield Army Community Hospital (BACH) Memorial Day observance
Fort Campbell, KY – In honor of the national observance of Memorial Day, Blanchfield Army Community Hospital (BACH) personnel will observe the federal holiday Monday, May 26th, therefore all clinics and pharmacies will be closed.
Hospital staff members will continue to provide acute and emergency medical care 24 hours a day, seven days a week through the Emergency Center and Inpatient Services. «Read the rest of this article»
Fort Campbell MWR’s Spectacular Saturday helps BACH reach out to Community
Fort Campbell, KY – On Saturday Fort Campbell MWR organized Spectacular Saturday, a massive event for the soldiers and their family’s as part of the 2014 Week of the Eagles. The 2014 Week of the Eagle Community Fair featured static displays with some of the 101st Airborne Division’s tactical equipment including helicopters like the Chinook, Apache, Blackhawk, Kiowa and land vehicles including an HMMWV and an MRAP! For the Kids or young at heart there were zip-lines, and over a dozen inflatables. The Week of the Eagles Car show, and Blanchfield Army Community Hospital’s Community Health Fair were also part of this mega event. It was a lot of fun for everyone who attended.
“Blanchfield Army community Hospital is starting their 26 Week Performance Triad Health Challenge,” said Laura Boyd, Public Affairs Officer for Blachfield Army Community Hospital. “The performance Triad is the Army Surgeon General’s way to promote sleep, activity, and nutrition to help ensure more healthy soldiers.”
A young lady and her father enjoy the trackless train at the 2014 Week of the Eagles Spectacular Saturday Community Fair
«Read the rest of this article»
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