Greg Brown, Dealer Operations Manager for Nissan was in Clarksville, TN on May 13th, to present co-owners Gary Mathews and O.B. Garland and their employees with their 5th consecutive Nissan Owner First Award of Excellence. In the country only 17 out of 1072 dealerships have ever won five consecutive Nissan Owner First Award of Excellence. Mathews Nissan is located at 185 Highway 76, you can reach them via telephone at (931) 552-7555.
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The Nissan Owner First Award of Excellence is the highest award presented by Nissan North America to their Dealers. This award recognized Nissan’s top Dealers from across the nation who were able to meet the highest standards of achievement. It recognizes those Dealerships that embody the philosophy and vision for the Nissan Owner First Award of Excellence. that is, to endeavor to provide their customers with an outstanding ownership experience, from the showroom through every aspect of the dealership. Basically, putting their owners first.
Every Nissan dealership participating is rated based on a variety of criteria including the Nissan’s Owner First survey. Surveys are sent out to customers after the purchase of a new Nissan vehicle, or after having a service done on their current vehicle. Customers are Nissan’s top priority, which is why Nissan North America uses customers input and feedback to reward those dealerships that meet these high standards.
