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General Motors recalls over 680,000 vehicles because open liftgate may fall


National Highway Traffic Safety Administration - NHTSAWashington, D.C. – General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3rd, 2007, to February 29th, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6th, 2008, to February 29th, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15th, 2006, to February 29th, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17th, 2006, to March 18th, 2010.

The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

2012 Buick Enclave is one of the models being recalled.

2012 Buick Enclave is one of the models being recalled.

Recall Information

Manufacturer: General Motors LLC

Report Receipt Date: June 30th, 2015
NHTSA Campaign Number: 15V415000
Component(s): Structure
Potential Number of Units Affected: 686,287

Vehicle Make / Model Model Year(s)
Buick / Enclave 2008-2012
Chevrolet / Traverse 2009-2012
GMC / Acadia 2007-2012
Saturn / Outlook 2007-2012


If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.


GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The manufacturer has not yet provided a notification schedule.

Owners may contact Buick customer service at 1.800.521.7300, Chevrolet customer service at 1.800.222.1020, GMC customer service at 1.800.462.8782, and Saturn customer service at 1.800.553.6000. GM’s number for this recall is 15240.


Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to




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