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Topic: Internet Outage
AT&T releases final Outage Update, December 29th
December 29, 2020 | 
Nashville, TN – This will be AT&T’s final update. We want to thank our customers for their patience as we have worked to restore service after this devastating explosion in Downtown Nashville.
We also give thanks to the first responders who have been tireless in their efforts to investigate the bombing and secure the area.
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AT&T releases Outage Update, December 29th
Nashville, TN – AT&T continues to work to bring power to our facility damaged by Friday’s explosion in Downtown Nashville. Teams worked through the night to bring in a second large portable generator to provide additional power.
We are working this morning to get the remaining wireline equipment that is not online connected to power from the second generator.
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AT&T releases additional Outage Update on December 28th
Nashville, TN – Nearly all services have been restored following Friday’s explosion in Downtown Nashville. Engineers have completed multi-discipline inspections of the building. Despite the tremendous impact of the blast, they have confirmed that the damage, including structural, is repairable.
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AT&T releases Outage Update, December 28th
Nashville, TN – The majority of services have been restored in Nashville following Friday’s explosion. Our mobility network is now operating normally, nearly all home internet and video customers have been restored and our business customers are back online.
As a reminder, we are waiving data overage charges for customers in 1166 zip codes across states like Tennessee, Kentucky, Indiana, Alabama, Georgia, Illinois, and Missouri from December 27th to December 31st.
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AT&T releases message to its Customers
A message to our customers:
Nashville, TN – The explosion that devastated Downtown Nashville in the early hours of Christmas morning did more than knock out communications for many of you. It shook your peace of mind and scarred the community that you call home.
AT&T is a part of that community. We live here. We do business here. And we’re in this with you.
AT&T
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AT&T releases Second Outage Update on December 27th
Nashville, TN – Progress continues on our restoration efforts today, Monday, December 27th, 2020. More than 75% of mobility sites affected by the explosion on Friday have now been restored and we expect additional improvements as more equipment comes back online.
Mobility service in the Birmingham and Huntsville, Alabama areas is now operating normally.
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AT&T releases Outage Update, December 27th
Nashville, TN – Significant progress was made in our restoration efforts overnight. Power was restored to 4 floors of the building. So far, more than 65% of mobility sites affected by the explosion on Friday, December 25th, 2020 have been restored.
Saturday, more than three feet of water was pumped out of the building’s basement, but access to the lower floors of the building is still limited.
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AT&T releases update on Outage
Nashville, TN – Our teams continue to work around the clock on recovery efforts from yesterday morning’s explosion in Nashville. We have two portable cell sites operating in Downtown Nashville with numerous additional portable sites being deployed in the Nashville area and in the region.
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Clarksville Online staff affected by AT&T Outage
Clarksville, TN – Clarksville Online staff uses AT&T internet and cellphone services. This has severely hampered Clarksville Online news reporting to the website.
Clarksville Online personnel are working to find alternate means of service so that they can continue delivering the news.
The Clarksville Online website is unaffected by the AT&T internet outage.
AT&T Services affected by Downtown Nashville Car Bombing
Nashville, TN – On Friday, December 25th, 2020, a car bombing occurred in Downtown Nashville sending three persons to the hospital and rocking the immediate area.
The bombing that happened near the AT&T building has created a widespread phone, cellphone, and internet outages.
AT&T Outage Map
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