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Topic: Tennessee Consumer Affairs Division

Tennessee Consumer Affairs Warns Consumers About New Twist on Tax Refund Scam

 

Tennessee Consumer Affairs DivisionNashville, TN – With tax filing season underway, the Tennessee Department of Commerce & Insurance’s (TDCI) Division of Consumer Affairs is sharing a warning from the Internal Revenue Service (IRS) that cautions consumers about a new scam tactic involving erroneous tax refund deposits.

According to the IRS, the scam began with cyber criminals employing malware to mine client data from tax professionals’ computers.

Scam Alert «Read the rest of this article»

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Tennessee Consumer Affairs gives Mobile Shopping Tips

 

Increase in Mobile Wallet Use Calls for Diligent Password Protection

Tennessee Department of Commerce and InsuranceNashville, TN – The Tennessee Department of Commerce and Insurance’s (TDCI) Consumer Affairs Division is reminding shoppers to make sure they protect their personal information when shopping from mobile devices this holiday season.

“Online shopping is becoming increasingly convenient due to a rise in mobile app use and the introduction of mobile wallets,” says says TDCI Deputy Commissioner Bill Giannini. “Unfortunately, with that ease comes a concern for the security of personal financial information.”

Mobile Shopping Tips «Read the rest of this article»

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Tennessee Consumer Affairs says EMV Credit Card Technology arrives ahead of ‘Black Friday’ Holiday Shopping

 

Tennessee Department of Commerce and InsuranceNashville, TN – The Tennessee Department of Commerce and Insurance’s (TDCI) Consumer Affairs Division reminds Tennesseans to be aware of changes in credit card technology as this holiday season will be the first year retail stores will be required to become compliant with EMV credit card technology.

EMV (which stands for Europay, MasterCard and Visa) is a new global standard for cards equipped with computer chips and the technology used to authenticate chip-card transactions.

EMV Technology Offers Greater Consumer Protection

EMV Technology Offers Greater Consumer Protection

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Tennessee Department of Commerce and Insurance Clues in Consumers about “Mystery Shopper” Scams

 

Consumers Should Be Wary of Mystery Shopping Solicitations, Ads

Tennessee Department of Commerce and Insurance - TDCINashville, TN – The Tennessee Department of Commerce and Insurance (TDCI) Division of Consumer Affairs is warning Tennessee consumers to be wary of mystery shopper scams.

Sometimes retailers hire consumers to secretly evaluate their stores’ customer service – a practice  commonly known as “mystery shopping,” or “secret shopping.” But unscrupulous mystery shopping scams can leave consumers holding the bag. In Tennessee, the Division of Consumer Affairs has fielded four consumer complaints since July 2014 related to mystery shopping scams.

Scam Alert «Read the rest of this article»

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Tennessee Consumer Affairs says Protect Yourself against Phishing Scams

 

Consumer Affairs tells Tennesseans to be on guard for scams disguised as legitimate emails or texts

Tennessee Division of Consumer AffairsNashville, TN –  Consumer Affairs Director Gary Cordell tells Tennesseans to be aware of phishing scams via email or text message.

This summer, many consumers have received emails and/or text messages designed as being from a legitimate business such as their bank, a credit card company, a government agency, or a reputable organization that asks the recipient to confirm their personal information by clicking a link. «Read the rest of this article»

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Tennessee Consumer Affairs tells Consumers to “Just Hang Up” on Sales Driven Robocalls

 

Tennessee Division of Consumer AffairsNashville, TN – Robocalls are computer-generated recorded messages used to communicate with the masses via telephone. A favorite of telemarketers, robocall technology is also used by thieves and scam artists to lure residents into traps.

“When I’m speaking to groups across the state, audience members inevitably ask about robocalls,” said Director Gary Cordell of the Tennessee Division of Consumer Affairs. “I always tell them that if you pick up the phone and a recorded voice tries to sell you something – hang up immediately!” «Read the rest of this article»

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Tennessee Consumer Affairs says Don’t get burned this Summer by Air Condition Repair-Scam Artists

 

Tennessee Division of Consumer AffairsNashville, TN – With the weather reaching sweltering temperatures this summer, it is more important than ever to have a working, reliable air conditioning unit. Scam artists know this and use the rise in temperatures to take advantage of consumers by charging for unnecessary repair work.

“Consumers should always check their unit’s warranty before making any repairs,” said Consumer Affairs Director Gary Cordell. “It is important to be an educated consumer and to do your homework before spending any money.”

Watch Out for Air Condition Repair-Scam Artists this Summer.

Watch Out for Air Condition Repair-Scam Artists this Summer.

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Tennessee Consumer Affairs says Don’t fall prey to Telemarketing Scams

 

Tennessee Division of Consumer AffairsNashville, TN – You’ve just settled down to eat dinner, when the phone rings. The voice on the line addresses you by name and says your credit history or career qualifies you for a special investment opportunity.

Or maybe they want you to give to a charity. All you have to do, you’re told, is supply the caller with some information … financial information. «Read the rest of this article»

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Tennessee Consumer Affairs provides these tips to avoid Automobile Warranty issues

 

Tennessee Division of Consumer AffairsNashville, TN – You purchased it with your car, but what exactly does your warranty promise to deliver? It’s best to know before you need it. Here are some tips to making sure your warranty works for you.

Read your warranty – Often bundled with your owner’s manual, the warranty gives a general description and specific details about your coverage. If you have misplaced your owner’s manual, look for it online. Check the “owners” section of your vehicle manufacturer’s website. «Read the rest of this article»

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Tennessee Consumer Affairs Beware online dating scammers looking to swindle you out of cash

 

Tennessee Division of Consumer AffairsNashville, TN – Valentine’s Day is just around the corner, and some consumers are banking on online dating as a way to hatch a serious relationship. Unfortunately, some fraud artists are also banking on online dating as a way to scam people out of their money.

Relationship scams, also known as sweetheart swindles, often follow this pattern: «Read the rest of this article»

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