Topic: Consumers Union
Washington, D.C. – The Consumer Financial Protection Bureau (CFPB) today announced it is suing Sprint for “cramming” – the illegal practice of putting unauthorized third-party charges on consumers’ phone bills.
The lawsuit alleges that Sprint set up a billing system that allowed third parties to “cram” tens of millions of dollars in unauthorized charges on wireless bills. The CFPB is seeking refunds for affected consumers and penalties to deter this practice in the future. «Read the rest of this article»
Washington, D.C. – Consumers Union, the advocacy arm of Consumer Reports, today sent a letter to the Consumer Financial Protection Bureau about problems with credit reports and credit scores, including the challenges consumers face in correcting errors on their reports.
Pamela Banks, senior policy counsel for Consumers Union, said, “Credit report errors are far too common and consumers are paying a high price for scores that are likely not used in the marketplace.” «Read the rest of this article»
Washington, D.C. – The Federal Trade Commission has filed a complaint against AT&T, alleging that the company misled smartphone customers by charging them for unlimited data plans while the company slowed down their data speeds by as much as 90 percent.
The FTC said it worked closely with the Federal Communications Commission on the action. «Read the rest of this article»
Over 2,000 Medical Professionals Call on Trader Joe’s to Stop Selling Meat Raised on Antibiotics
Yonkers, NY – The overwhelming majority of doctors— 93 percent—are concerned about the common meat industry practice of using antibiotics on healthy animals for growth promotion and disease prevention, according to a new poll released today by Consumer Reports.
The Centers for Disease Control and Prevention and many other public health organizations have warned that the misuse of antibiotics on healthy livestock is making these medications less effective for treating disease in people. «Read the rest of this article»
Analysis finds eating certain species could put consumers at higher risk for mercury exposure; CR advises pregnant women not to eat tuna at all
Yonkers, NY – Consumer Reports released its own analysis of the most recent government data on mercury in fish, found that it continues to be critical for consumers to pay close attention to the fish they consume, and has updated its advice for consumers.
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Survey Finds 64 Percent of People Think “Natural” Means No GMOs; Virtually All Samples of Tested Products with Only “Natural” Label Contained Substantial Levels of GMOs
Organization Calls for Mandatory Labeling of GMOs in Food, and a Ban on the “Natural” Label
Yonkers, NY – Consumer Reports tested a wide variety of packaged-food items containing corn or soy – and found that genetically modified organisms, or GMOs, are present in many common products including breakfast cereals, chips, and infant formula. Some carry labels like “natural,” suggesting that they don’t have these controversial ingredients.
A recent survey of 1,000 American adults conducted by the Consumer Reports National Research Center showed that a majority of people – 64 percent – mistakenly equate “natural” with no GMOs. «Read the rest of this article»
Washington, D.C. – The Federal Communications Commission (FCC) approved an initial proposal for so-called “Open Internet” rules that may allow Internet service providers to charge online companies for faster access to consumers, which have raised concerns that the plan could create fast lanes and slow lanes for Internet traffic.
In response to those concerns about a two-tiered Internet, the Commission is now asking for public comment on whether paid prioritization deals should be banned and whether the Internet should be regulated as a public utility. «Read the rest of this article»
1.4 Million Had a Smart Phone that was Lost and Never Recovered
Yonkers, NY – Smart phone theft is on the rise. About 3.1 million Americans were the victims of smart phone theft in 2013, according to Consumer Reports’ Annual State of the Net survey. That’s nearly double the 1.6 million thefts that the company projected in 2012.
At least 1.4 million smart phones were lost and not recovered last year, up slightly from the 1.2 million in 2012, Consumer Reports projects. «Read the rest of this article»
Used Car Standouts from the 2004 through 2013 Model Years
Yonkers, NY – With prices at historic highs – even for models with high mileage and seemingly excessive wear – and with so many vehicles from which to choose, shopping for a used car can be a challenge. To help Americans choose the best used car for their money, Consumer Reports compiled a Best & Worst Used Cars list for model years 2004 through 2013.
The full report is available in Consumer Reports’ Annual Auto Issue, which is on newsstands now, and at the 2014 Autos Spotlight page on ConsumerReports.org. «Read the rest of this article»
4 out of 10 Households Can Switch With Little or No Change to Driving Habits
Washington, D.C. – Four out of 10 households could use an electric vehicle with little or no change to their driving habits and vehicle needs, according to a national survey released by the Union of Concerned Scientists and Consumers Union.
While less than 1 percent of the country are driving electric vehicles (EVs) today, the survey found 42 percent of respondents with cars — equivalent to 45 million households when applied nationally — meet the basic criteria for using plug-in hybrid electric vehicles like the Chevy Volt.
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