Topic: Consumers Union

Senators Introduce Bills to Make College More Affordable and Help Americans Struggling With Education Debt

January 24, 2016 |

Washington, D.C. – Consumers Union, the policy and advocacy division of Consumer Reports, praised a group of Senators today for introducing a package of bills that will help make college more affordable and assist those struggling to pay off their education debt.

The bills aim to ensure Pell grants cover more of the cost of higher education, enable Americans to refinance their loans at lower rates, and create a path for more students to afford community college without going into debt.

Consumers Union Calls On Congress to Take Action to Address America’s College Affordability and Education Debt Crisis

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Consumers Union reports Campbell Soup’s to products with Genetically Engineered Ingredients

January 11, 2016 |

Washington, D.C. – Consumers Union, the policy and advocacy division of Consumer Reports, today praised Campbell Soup’s decision to label its products made with genetically engineered ingredients nationwide, not just in Vermont where a mandatory labeling law will go into effect in July.

The company, the first major food company to agree to label products with these ingredients, often referred to as GMOs, also announced its support for a national, mandatory and uniform labeling system for foods containing GMOs. «Read the rest of this article»

Consumers Union finds Auto Insurers Penalize Good Drivers with Higher Premiums because of Credit Histories & Other Non-Driving Factors

December 22, 2015 |

Washington, D.C. – Many good drivers pay higher insurance premiums because of their credit history and other factors that have nothing to do with their driving record,  according to Consumers Union, the policy and advocacy division of Consumer Reports.

The consumer group urged regulators to ban the use of credit histories and some other non-driving factors for setting premiums at a National Association of Insurance Commissioners (NAIC) hearing on November 19th.

The Consumer Union urged regulators to ban the use of credit histories and some other non-driving factors for setting premiums at a National Association of Insurance Commissioners (NAIC) hearing.

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U.S. Department of Education Issues New Rules to Rein In Campus Banking Card Abuses

October 31, 2015 |

Washington, D.C. – New regulations issued by the U.S. Department of Education will help protect students from unfair campus banking card practices that can eat into financial aid funds, according to Consumers Union, the policy and advocacy division of Consumer Reports.  The new rules cover banking cards will go into effect in July 2016.

“Students deserve safe and convenient access to their financial aid funds without incurring costly charges,” said Suzanne Martindale, staff attorney for Consumers Union.  “We applaud the Department of Education for taking action to protect students using campus banking products from aggressive marketing, restricted choices, and high fees.” «Read the rest of this article»

Consumer Reports says 45 State Attorneys General Call on Phone Companies to Help Stop Robocalls

July 26, 2015 |

Pressure Builds for Phone Carriers to Provide Customers With Call-Blocking Tools

Yonkers, NY – Attorneys General from 45 states around the country called on the major phone companies today to provide their customers with effective tools to help stop the flood of unwanted robocalls.

The effort comes just weeks after the Federal Communications Commission made clear that phone companies can and should offer such tools and as nearly 330,000 Americans have joined Consumers Union’s End Robocalls campaign calling on them to do so. «Read the rest of this article»

Consumer Reports No Longer Recommends Liquid Laundry Detergent Pods

July 19, 2015 |

Citing continued danger to young children, CR calls for tougher safety standards

Yonkers, NY – Consumer Reports today announced that it would no longer recommend liquid laundry detergent pods because of the continued high-rate of accidental poisonings of young children attributable to those products.

The organization now strongly urges households where children younger than 6 are ever present to refrain from purchasing them. «Read the rest of this article»

Consumer Financial Protection Bureau Study Finds Many Reverse Mortgage Ads Are Misleading

June 21, 2015 |

Advocates Urge CFPB to Protect Seniors From Reverse Mortgage Abuses

Washington, D.C. – A new study released by the Consumer Financial Protection Bureau found that many advertisements for reverse mortgages contain incomplete or inaccurate information that can pose a serious risk to seniors who take out such loans.  The study was issued in conjunction with an advisory to consumers warning them to “watch out for misleading and confusing reverse mortgage advertisements.”

Consumers Union and Californians for Nursing Home Reform praised the CFPB for alerting seniors about the deceptive ads and urged the consumer watchdog to adopt reforms to protect seniors from reverse mortgage abuses. «Read the rest of this article»

Consumers Union applauds Consumer Financial Protection Bureau action against Sprint for wireless cramming

December 28, 2014 |

Washington, D.C. – The Consumer Financial Protection Bureau (CFPB) today announced it is suing Sprint for “cramming” – the illegal practice of putting unauthorized third-party charges on consumers’ phone bills.

The lawsuit alleges that Sprint set up a billing system that allowed third parties to “cram” tens of millions of dollars in unauthorized charges on wireless bills. The CFPB is seeking refunds for affected consumers and penalties to deter this practice in the future. «Read the rest of this article»

Consumers Union looks into problems with credit reports, credit scores in letter to Consumer Financial Protection Bureau

December 22, 2014 |

Washington, D.C. – Consumers Union, the advocacy arm of Consumer Reports, today sent a letter to the Consumer Financial Protection Bureau about problems with credit reports and credit scores, including the challenges consumers face in correcting errors on their reports.

Pamela Banks, senior policy counsel for Consumers Union, said, “Credit report errors are far too common and consumers are paying a high price for scores that are likely not used in the marketplace.” «Read the rest of this article»

Consumers Union applauds Federal Trade Commission action against AT&T for throttling smartphone data speed

November 10, 2014 |

Washington, D.C. – The Federal Trade Commission has filed a complaint against AT&T, alleging that the company misled smartphone customers by charging them for unlimited data plans while the company slowed down their data speeds by as much as 90 percent.

The FTC said it worked closely with the Federal Communications Commission on the action. «Read the rest of this article»

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