Clarksville, TN – April 9th-15th, 2017 is National Public Safety Telecommunicators Week. This second week in April is set aside to recognize the thousands of Telecommunicators, commonly referred to as dispatchers, for contributions to their communities.
The dispatchers of the Clarksville-Montgomery 9-1-1 center are on the job 24 hours a day, 365 days a year. They are the unsung heroes who are the first point of contact for people who need emergency services.When an emergency arises and help is needed the 9-1-1 dispatchers are there to provide a voice of reason and comfort as well as getting the emergency responders on their way to help in a person’s time of need.
They work in a world where it’s like being on a roller coaster every day, communicating and helping people during their darkest or happiest moments.
Locally and throughout our nation, during disasters in the community or when someone is experiencing a personal crisis, 9-1-1 dispatchers are there to meet the challenge as the first line of contact to get emergency responders on their way.
The 9-1-1 Dispatchers provide critical services to Clarksville-Montgomery County. In 2016, the Clarksville-Montgomery County Dispatchers handled 156,686 calls for service. 9-1-1 Dispatchers are never seen, but are always there on the other end of the phone line to provide a helping hand. Take time this week to thank them and recognize them for their dedication and hard work.