Clarksville, TN – The Clarksville Gas and Water Department (CGW) observes April as National Safe Digging Month and reminds citizens to call 811 before any digging project.
Safe digging must be a priority to prevent damage to critical utility services — including internet and other communications lines — and to keep our community safe.
A quick call to Tennessee’s official free public safety service, Tennessee 811, will begin the process to locate and mark buried utility lines before the onset of a digging or excavation project. Residents and contractors can simply call 811, a minimum of three (3) business days, before digging begins or place an online request at www.tenn811.com. Note: Business days exclude weekends and holidays.
“I strongly urge citizens to make damage prevention a priority for the safety of our community,” said Mark Riggins, Clarksville Gas abd Water General Manager. “When planning a digging project, please call 811 first to have underground utilities marked to help prevent damage to gas, water and other critical service lines, avoid inconvenient and costly service outages and possible serious injury.”
As part of National Safe Digging Month, Gas & Water encourages everyone to take the following steps when planning a digging project:
- Always call 811 a minimum of three (3) business days prior to digging, regardless of the depth or familiarity with the property.
- Plan ahead. Make a free 811 request on Monday or Tuesday for work planned for an upcoming weekend, providing ample time for the approximate location of lines to be marked.
- Confirm that all lines have been marked.
- If using a contractor, confirm that the contractor has called 811. Do not allow work to begin if the lines are not marked.
Everyone who calls 811 connects to a FREE one-call notification center operator who will take the caller’s information and communicate it to local utility companies.
Professional locators will then visit the dig site to mark the approximate location of underground utility lines with spray paint, flags or both. Once a site has been accurately marked, digging carefully around the marked areas may begin.
Visit www.call811.com, www.tenn811.com or the Clarksville Gas and Water Department website at www.clarksvillegw.com for complete information.
About Tennessee 811
Tennessee 811 is a non-profit Tennessee corporation established in 1983, whose mission is to act as an advance notification service to operators of underground facilities anywhere within the state.
Tennessee 811 is governed by a Board of Directors and an Operating Committee and is the only such service in Tennessee recognized as the “official” 811 service for Tennessee.
About Clarksville Gas and Water
Clarksville Gas and Water is proud to safely and efficiently deliver natural gas, water, and sewer services to the citizens of Clarksville-Montgomery County by a courteous and professional team of knowledgeable employees.
Natural gas service is also provided to Robertson and Cheatham counties in Tennessee, Christian and Todd counties in Kentucky and to the Fort Campbell, Kentucky military installation.
CGW is also home to the City Engineering Office that provides expert design and support for water and sewer system capital improvement projects.
Clarksville Gas and Water Department’s main office is located at 2215 Madison Street, Clarksville, Tennessee. The phone is 931.645.7400. Hours are 8:00am-4:30pm Monday-Friday.
For an emergency after hours, call 931.645.0116, 4:30pm-8:00am Weekends and Holidays.
For more information about Clarksville Gas and Water, visit their website at www.clarksvillegw.com
