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HomeNewsCDE Lightband to perform Broadband Maintenance overnight

CDE Lightband to perform Broadband Maintenance overnight

Clarksville Department of Electricity - CDE - CDE LightbandClarksville, TN – For CDE Lighband, network stability is the highest priority. As you likely have noticed in the past two weeks, CDE has had two brief service interruptions. Our engineers have identified the root of these issues.

Overnight, tonight, September 13th, 2020 starting at 2:00am, CDE will need to perform an emergency maintenance to ensure this particular issue will not reoccur. Unfortunately, this will cause system-wide internet downtime estimated to last around thirty minutes to an hour.
If you have any connectivity issues past 3:30am, CDE advises that you restart your router. If you are still experiencing issues, please contact our Technical Support Specialists at 931.648.8151.
CDE Lightband apologizes for this inconvenience. Thank you for your patience as CDE resolves this issue!

About CDE Lightband

CDE Lightband Customer ServiceCDE Lightband is a municipally-owned public power and broadband service provider serving 72,000 electric and 22,000 broadband customers with the city limits of Clarksville, TN.

CDE Lightband provides reliable utilities delivered at the speed of light. Our service area, consisting of 100 square miles within the municipal boundaries, includes 892 miles of power lines and 960 miles of fiber optic cable.

Our world-class Fiber Optic Network keeps electric costs low and allows us to deliver exceptional products and constant innovation. The network provides savings of over $1 million annually in operating costs and provides over $5 million annually in income for electrical grid improvements that result in half as many large scale power outages compared to peer cities.

Additionally, access to our network increases home values by 3% or an average of over $5,000, according to the Fiber to the Home Council. Based in large part on access to the superior digital products provided by CDE Lightband, Clarksville has been designated a first 50 “Next Century City.”

CDE Lightband offers Electricity, Internet, Digital TV and Telephone services with blazing fast speed and superior performance … with the additional convenience of 24/7 local support and bundling all your utilities into a single bill.

Our staff includes 200 full-time employees, a management team with over 100 years of combined industry expertise and governance provided by a board of five local business leaders.

For more information, visit their website at www.cdelightband.com


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