Washington, D.C. – The U.S. Consumer Product Safety Commission (CPSC) reports that Personal Emergency Reporting System Transmitters are being recalled by Linear LLC due to battery signal failure. If the low battery warning fails, the consumer can believe that the transmitter is working properly when it is not.
Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Product Information
Name of Product: Personal Emergency Reporting System (PERS) Transmitters
Hazard: The batteries used in the transmitters can fail to emit a low battery warning leading the user to believe the transmitter is functioning and not generate a warning.
Remedy: Replace
Consumer Contact: Linear toll-free at 855.546.2384 from 11:00am to 7:30pm ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.
Units: About 175,000 (an additional 48,000 previously recalled in December 2013)
Description: The recalled Linear PERS transmitters are components of Linear PERS or personal emergency solutions products and allow users to push a button on the transmitter to summon assistance. The transmitter may be worn as a pendant on a lanyard around the user’s neck, on a band around the user’s wrist or as a belt clip. The recall includes model numbers DXS-62A (black wristband and a gray pendant), DXS-62A1 (ivory plastic belt clip pendant) and DXS-64 (gray plastic pendant with a green circle in the center) which all have batteries that are sealed into the products. The manufactured date range of the recalled products is from June 2008 through April 2011 written as a date code. For example the date code MD1105 represents YYMM format or a manufacture date of May 2011. The date code, model number, Linear LLC and other information are found on the back of the transmitter.
Incidents/Injuries: Linear received one report of a transmitter that failed to operate. No injuries have been reported.
Remedy: Consumers should immediately contact Linear to receive a new replacement transmitter at no cost.
Manufacturer: Linear LLC, of Carlsbad, CA.
Manufactured in: China
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on www.SaferProducts.gov
About the U.S. Consumer Product Safety Commission
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually.
CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to help ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800.638.2772 or teletypewriter at 301.595.7054 for the hearing impaired.
