Alternate emergency phone numbers announced
Clarksville, TN – The Clarksville Gas and Water Department (CGW) phones are temporarily out of service, including the customer pay-by-phone and Utility Billing Line.
Technicians are working to restore phone service.
Here are the temporary numbers to call In the event of a gas, water, or sewer emergency:
- Natural gas emergency: 931.218.3271 or 911.
- Water/sewer or other emergency: 931.218.3280 or 931.216.1187.
Please only call these numbers in the event of an emergency and not for bill inquiries or bill payment.
Customers may use the payment drop-off boxes located at 2215 Madison Street or 2015 Fort Campbell Boulevard.
Clarksville Gas and Water values its customers and appreciates their patience and cooperation during this temporary phone outage.
About Clarksville Gas and Water
Clarksville Gas and Water is proud to safely and efficiently deliver natural gas, water, and sewer services to the citizens of Clarksville-Montgomery County by a courteous and professional team of knowledgeable employees.
Natural gas service is also provided to Robertson and Cheatham counties in Tennessee, Christian and Todd counties in Kentucky, and to the Fort Campbell, Kentucky military installation.
CGW is also home to the City Engineering Office that provides expert design and support for water and sewer system capital improvement projects.
Clarksville Gas and Water Department’s main office is located at 2215 Madison Street, Clarksville, Tennessee. The phone is 931.645.7400. Hours are 8:00am-4:30pm Monday-Friday.
For an emergency after hours, call 931.645.0116, 4:30pm-8:00am Weekends and Holidays.
For more information about Clarksville Gas and Water, visit their website at www.clarksvillegw.com