Montgomery County, TN – Cumberland Electric Membership Corporation (CEMC) currently has over 35,000 members without power, with nearly 1,300 individual outage locations requiring repairs. Crews are working across our entire service area, with additional outside line crews assisting through mutual aid. Restoration is happening in extremely dangerous conditions, and safety remains the top priority for our crews and our members.Despite our lineworkers working on restoration efforts since the first outages emerged early this morning, snow and ice continue to fall across our territory, resulting in more downed lines and trees. Due to the extent of the damage, members should prepare for the possibility of being without power for potentially days in some areas.
We’ve shared a detailed update on our website covering what to expect, how restoration works, outage reporting issues, and answers to common questions in the link below. Please review the full update if you have questions about outages or restoration progress: www.cemc.org/2026/01/25/winter-storm-fern/
PLEASE NOTE: We are experiencing issues with our Outage Map and text alert/reporting system. Our system automatically detects most outages, but you can still report outages by calling 800.987.2362 or online via SmartHub. Please do not report outages to us via social media, because our social media accounts are not tied to our outage system.
About Cumberland Electric Membership Corporation
The Cumberland Electric Membership Corporation (CEMC) is a nonprofit electric cooperative regulated by TVA and governed by a member-elected board of directors. We are committed to meeting the needs of our membership by delivering safe, affordable, and reliable services the cooperative way.
For your convenience, CEMC has one telephone number to serve all your needs, including power outages and service requests, 800.987.CEMC (2362).
For more information visit their website at www.cemc.org
