67.6 F
Sunday, October 2, 2022
HomeNewsCDE Lightband works to repair damaged Fiber

CDE Lightband works to repair damaged Fiber

Clarksville Department of Electricity - CDE - CDE LightbandClarksville, TN – CDE Lightband fiber crews continue to work to replace and reconnect damaged fiber for broadband services after the storm. They have made a great deal of progress and will continue to work today with the assistance of additional crews.

Crews continue working to restore power and broadband services to customers.
Crews continue working to restore power and broadband services to customers.

Some of the areas that are affected and will till need repair work are as follows: Maple Street, Dave Drive, Hillsboro Road, Dale Terrace, Wood Drive, Binks Drive, Preston Drive, Downer Drive, Jackson Road, Chesnut Drive, Bluegrass Road, Southern Drive, Plantation Drive, Needmore Road, Ruby Drive, Lark Drive and Thrush Drive, Charlemagne Boulevard, Lafayette, Strasbourg, Fountainbleau, Tandy, Storybook Drive, Circlehill Drive, Hadley Drive, Walker Circle, Belair and Shelby.

Not all customers in these areas are affected with service issues, it will depend on the extent of the fiber damage. CDE is working as quickly as possible to restore services to our customers. If you have filed a ticket or spoken with support personnel we are addressing those as these areas are restored.

If you are having any issues with your broadband services please go to our website at www.cdelightband.com to file a ticket or utilize our chat support system. You may also call 931.648.8151 and press 2 to file a ticket via our phone system. CDE has a full staff available to handle your requests and to support you 24/7. Thank you for your continued patience and support while we work through the multitude of issues created by the storm in our area.

About CDE Lightband

CDE Lightband Customer ServiceCDE Lightband is a municipally-owned public power and broadband service provider serving 70,000 electric and 22,000 broadband customers with the city limits of Clarksville, TN.

CDE Lightband provides reliable utilities delivered at the speed of light. Our service area, consisting of 100 square miles within the municipal boundaries, includes 892 miles of power lines and 960 miles of fiber optic cable.

Our world-class Fiber Optic Network keeps electric costs low and allows us to deliver exceptional products and constant innovation. The network provides savings of over $1 million annually in operating costs and provides over $5 million annually in income for electrical grid improvements that result in half as many large scale power outages compared to peer cities.

Additionally, access to our network increases home values by 3% or an average of over $5,000, according to the Fiber to the Home Council. Based in large part on access to the superior digital products provided by CDE Lightband, Clarksville has been designated a first 50 “Next Century City.”

CDE Lightband offers Electricity, Internet, Digital TV and Telephone services with blazing fast speed and superior performance … with the additional convenience of 24/7 local support and bundling all your utilities into a single bill.

Our staff includes 200 full-time employees, a management team with over 100 years of combined industry expertise and governance provided by a board of five local business leaders.

For more information, visit their website at www.cdelightband.com


Latest Articles