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CDE Lightband continues repairing Fiber

Clarksville Department of Electricity - CDE - CDE LightbandClarksville, TN – CDE Lightband will continue fiber restoration Monday, November 4th, 2019 in areas where damaged fiber may affecting broadband services.

Fiber crews have made headway on reattaching downed cable lines to poles that were replaced during recovery from the October 26th wind storm. Several mainlines also have been restored throughout the City.

Crews are busy repairing broadband connectivity.
Crews are busy repairing broadband connectivity.

Areas getting fiber restoration focus are:

  • Maple Street, Hillsboro Road, Shelby Street, West Bel Air Boulevard.
  • Thrush Drive, Nicole Road, Walker Circle, Strassbourg Road.
  • Charlemagne Boulevard, Lafayette Road, Storybook Drive, Trenton Road.

Full CDE Lightband crews and support teams from other regional utility companies are working to repair and replace the damaged fiber as quickly as possible.

Customers who are experiencing fiber outages or problems should go to CDE Lightband’s website, www.cdelightband.com, to file a broadband service ticket; use the website chat system; or file a phone ticket by calling 931.648.8151 ext. 2. Support staff is available around the clock.

About CDE Lightband

CDE Lightband Customer ServiceCDE Lightband is a municipally-owned public power and broadband service provider serving 70,000 electric and 22,000 broadband customers with the city limits of Clarksville, TN.

CDE Lightband provides reliable utilities delivered at the speed of light. Our service area, consisting of 100 square miles within the municipal boundaries, includes 892 miles of power lines and 960 miles of fiber optic cable.

Our world-class Fiber Optic Network keeps electric costs low and allows us to deliver exceptional products and constant innovation. The network provides savings of over $1 million annually in operating costs and provides over $5 million annually in income for electrical grid improvements that result in half as many large scale power outages compared to peer cities.

Additionally, access to our network increases home values by 3% or an average of over $5,000, according to the Fiber to the Home Council. Based in large part on access to the superior digital products provided by CDE Lightband, Clarksville has been designated a first 50 “Next Century City.”

CDE Lightband offers Electricity, Internet, Digital TV and Telephone services with blazing fast speed and superior performance … with the additional convenience of 24/7 local support and bundling all your utilities into a single bill.

Our staff includes 200 full-time employees, a management team with over 100 years of combined industry expertise and governance provided by a board of five local business leaders.

For more information, visit their website at www.cdelightband.com


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